Terms & Conditions – LOVICART

1. General

Lovicart is owned and operated by Kadol Holdings Limited, a company registered in New Zealand. (NZBN: 9429053447234)

These Terms and Conditions govern your use of the Lovicart website and all purchases made through our online store.

By accessing or using this website, you agree to be bound by these Terms. If you do not agree, we recommend that you discontinue use of the website.

Lovicart reserves the right to update or modify these Terms at any time. Continued use of the website following any changes constitutes acceptance of those changes.

2. Our Business

Lovicart is an international e-commerce platform offering a curated selection of fashion, accessories, and lifestyle products.

We work with a global network of suppliers and fulfillment partners. As a result:

Products may ship from different international locations
Orders may be delivered in multiple shipments
Packaging and branding may vary

3. Product Availability

All products are subject to availability.

We reserve the right to:

Limit quantities
Discontinue products
Cancel orders where necessary

If an order cannot be fulfilled, a full refund will be issued.

4. Product Information

We aim to ensure all product details, descriptions, and prices are accurate.

However:

Images are for illustrative purposes only
Colours and materials may vary slightly
Sizing may differ depending on manufacturer standards

Customers are responsible for reviewing product information before placing an order.

5. Pricing & Currency

Prices on Lovicart are displayed in multiple currencies for customer convenience, including:

New Zealand Dollar (NZD)
United States Dollar (USD)
Euro (EUR)
Australian Dollar (AUD)
British Pound Sterling (GBP)

All transactions are processed in the currency selected at checkout.

Please note:

Prices may vary slightly due to exchange rate fluctuations
Currency conversion is handled automatically at checkout where applicable
Customers are responsible for any additional bank or payment provider fees

Lovicart reserves the right to change pricing at any time or cancel orders due to pricing or system errors.

6. Orders & Acceptance

All orders are subject to acceptance and availability.

Order confirmation emails acknowledge receipt only and do not guarantee acceptance.

We reserve the right to refuse or cancel any order due to:

Product unavailability
Payment issues
Suspected fraudulent activity
Errors in pricing or product information

Refunds will be issued where applicable.

7. Payment

Payment must be completed at checkout using available payment methods.

All transactions are securely processed through third-party payment providers. Lovicart does not store payment information.

8. Shipping & Delivery

Lovicart offers worldwide shipping.

Estimated delivery times typically range from 7 to 25 business days, depending on destination and supplier.

7–20 business days for New Zealand & Australia
7–25 business days for all other destinations

Please note:

Delivery timeframes are estimates only
Delays may occur due to logistics, customs, or high demand

Customers are responsible for providing accurate delivery details.

Lovicart is not responsible for delays caused by:

Courier services
Customs clearance processes
Incorrect or incomplete shipping information

For full details, please refer to our Shipping Policy

8a. Shipping Availability & Fulfilment Conditions

We strive to offer our products to customers across multiple regions. However, due to supplier, logistics, and carrier limitations, certain items may not be available for delivery to all locations.

By placing an order with Lovicart, you acknowledge and agree that:

Product availability and shipping options may vary depending on the delivery address provided
In rare circumstances, an item may become unavailable for shipping to your location after an order has been placed
Where this occurs, we reserve the right to offer a comparable replacement product of equal or greater value, arrange an alternative fulfilment method, or provide a full refund

While we make every effort to ensure all listed products can be delivered to our supported regions, external factors such as supplier constraints, customs regulations, or carrier restrictions may occasionally affect fulfilment.

Lovicart is not responsible for delays, non-delivery, or additional charges arising from customs clearance processes, import regulations, or local authorities.

Orders that cannot be fulfilled due to shipping limitations will be promptly reviewed and resolved in accordance with the options outlined above.

9. Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or other charges imposed by your local customs authority.

These charges:

Are not included in the purchase price
Are determined by your country's customs regulations
Are the responsibility of the customer

By placing an order, you agree to pay any applicable duties or taxes required for your shipment to be released and delivered.

Failure to pay these charges may result in delays, return, or non-delivery of your order. In such cases, we are not responsible for any resulting loss or additional costs.

10. Returns & Refunds

Change of Mind

Due to the nature of our operations, returns for change of mind, incorrect selection, or sizing preferences are not accepted.

Faulty or Incorrect Items

If you receive an item that is defective, damaged, or incorrect:

Contact us within 7 days of delivery
Provide supporting evidence (photos or videos)

We may, at our discretion:

Replace the item
Issue a partial or full refund

For full details, please refer to our Refund & Return policy

11. Intellectual Property

All content on this website, including text, images, branding, and design, is the property of Lovicart or its licensors.

Unauthorized use, reproduction, or distribution is prohibited.

12. Acceptable Use

You agree not to misuse the website or engage in unlawful or harmful activity.

13. Limitation of Liability

To the maximum extent permitted by law, Lovicart is not liable for indirect, incidental, or consequential damages arising from the use of this website or purchase of products.

Liability is limited to the amount paid for the product.